Question 1

What areas do you serve?

Accepted Answer

We serve Austin and surrounding communities including Round Rock, Cedar Park, Pflugerville, Georgetown, Leander, Lakeway, Bee Cave, Dripping Springs, Kyle, Buda, and Manor.

Question 2

Are your estimates really free?

Accepted Answer

Yes. We provide free, no-obligation estimates for all of our services. We’ll give you a written quote before any work begins, so there are never surprises.

Question 3

Are you licensed and insured?

Accepted Answer

Absolutely. Austin Home Service Pros is fully licensed and insured. Every crew member is background-checked and carries appropriate trade certifications.

Question 4

How quickly can you start a job?

Accepted Answer

For most services, we offer same-day or next-day availability. Call before noon and we can often be there the same afternoon. Larger projects are typically scheduled within the week.

Question 5

What payment methods do you accept?

Accepted Answer

We accept cash, checks, all major credit cards, Venmo, and Zelle. For larger projects, we offer flexible payment plans.

Question 6

Do you offer a satisfaction guarantee?

Accepted Answer

Yes. If you’re not happy with our work, we’ll come back and make it right at no additional cost. We stand behind every job we do.

Question 7

Do you handle emergency repairs?

Accepted Answer

Yes, we offer 24/7 emergency service for plumbing, electrical, HVAC, and roofing emergencies. Call our main number any time and we’ll dispatch a crew.

Question 8

Can you handle multiple projects at once?

Accepted Answer

That’s one of our biggest advantages. Since we offer 15 services under one roof, we can coordinate multiple projects simultaneously — saving you time, money, and the hassle of managing separate contractors.

Frequently Asked Questions

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